Consumer Notices

A MESSAGE FROM EXECUTIVE MANAGEMENT

Dear Valued Customers:

In light of the recent events in the financial industry we understand the concerns many of you may have about your community bank, Bank of the West.  For this reason, we wanted to write to you to assure you that Bank of the West remains in an extremely sound and stable condition.  The bank’s equity capital exceeds all required capital levels for a “well capitalized” bank as defined by our regulatory agencies.  Our asset quality remains solid, our liquidity is strong and our earnings are sound. We did not invest in subprime mortgages, derivatives and other securities that caused the problems with the big corporate banks.  We are your main street bank, locally owned and partners with small business in our community.  We maintain a basic model of banking to accept deposits and lend back into our local markets. We are an FDIC insured bank and no depositor has ever lost a penny of deposits insured by the FDIC held in community banks.

We would like to take this opportunity to make you aware that we are fortunate to have a Board of Directors, executives and an officer staff that have been through this environment before and have proven success in managing and maintaining a level of discipline in our business model that the large holding company banks do not have.   We are focused on doing what is best for you, our customers, and the communities we serve.

Finally, while we cannot predict when the turmoil of the nation’s economy will be resolved, we can assure you that Bank of the West is closely watching these events and remains focused on serving you like no other competitor.  It is business as usual for Bank of the West.  We will continue to be diligent in our efforts to protect our customers, our communities and our franchise.

Thank you for your trust in Bank of the West.

Sincerely,
H. Gary Blankenship 
Chairman & CEO       
Cynthia L. Blankenship
Vice Chairman
Mike Pearce
Corporate President

FDIC STANDARD DEPOSIT INSURANCE COVERAGE
AMOUNT OF $250,000 MADE PERMANENT

On July 21, 2010, President Barack Obama signed the Dodd-Frank Wall Street Reform and Consumer Protection Act, which, in part, permanently raises the current standard maximum deposit insurance amount to $250,000. The FDIC coverage limit applies per depositor, per insured depository institution, for each account ownership category.

NOTICE OF RIGHT TO FILE A COMPLAINT

The Bank of the West is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the Bank of the West should contact the Texas Department of Banking.

Consumers may file complaints with the Texas Department of Banking by contacting the Department through one of the means indicated below:

In Person or U.S. Mail: 
2601 North Lamar Boulevard, Suite 300 
Austin, Texas 78705-4294
Telephone No.: 877-276-5554
Fax No.: 512-475-1313

E-mail: consumer.complaints@dob.texas.gov
Website:  www.dob.texas.gov