Welcome! At Bank of the West, we strive to offer the best service and latest products so we can provide the best quality of service that you have learned to expect from us.
Have you lost your checkbook or your debit card, or feel that you may be a victim of Identity Theft?
To report a lost or stolen debit card:
To report lost or stolen checks:
If you believe that someone has obtained your account number or card number, or you have received a suspicious phone call, email, or text message regarding your finances or accounts with us:
Bank of the West will never solicit confidential information in the form of a phone call, email or text message. Never give anyone your account number, card number, through a phone call, email, or text message.
Identity Theft Information
For any concerns or complaints, please click here to send us an email. Your message will be kept confidential.
We would love to hear from you, and certainly would love to hear what we did to receive a compliment from you so please click here to send us an email.
If you have a question about your existing loan with us, or have questions about the types of loans that we offer at Bank of the West please click here to send us an email by clicking one of the links below and we will quickly respond to you, or call any of our local branches. We are here to help!
Bank of the West is a SBA Preferred Lender-click here to email us about an SBA Loan.
Bank of the West offers many other loans-click here for all other loan types.
Contact our Marketing Team
For questions or comments related to our marketing efforts, Newsletters, or our Financial Literacy Program please send us an email by clicking here.
For questions regarding our products or services, feel free to send us an email by clicking here, mail us at the address below, or contact any of our branches.
Bank of the West
Need Technical Assistance?
For assistance with our online services or website please call 877-310-3511 (toll free) or 817-310-1999.
The security and privacy of your information is important to us. When communicating with us via email or feedback submission, please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security numbers, etc.) please contact a Customer Support Representative at 877-310-3511.