Bank of the West Locations

ATMs

We participate in the MoneyPass® ATM network! This allows our cardholders to use their Bank of the West debit card at any ATM that participates in the MoneyPass® ATM network without paying any surcharge fees on that ATM transaction. Simply search MoneyPass.com to find the ATM closest to you! Our ATM's are conveniently located at all branches, excluding our Marble Falls branch and our Ponder branch.

Customer Service Contact Options

Call Us: Metro 817-310-1999 or Toll Free 877-310-3511

Telebank: Toll Free 877-310-1034

Email Us: customerservice@bnkwest.com

Lost Debit Card: 1-800-472-3272 

Hours of Operation

Drive Thru Hours

Monday - Friday 7:30am - 6:00pm

Saturday 8:00am - 12:00pm

Lobby Hours

Monday - Thursday 9:00am - 4:00pm

* Marble Falls branch 9:00am - 5:00pm

Friday 9:00am - 6:00pm

* Marble Falls branch  9:00am - 5:30pm

ATM's are conveniently located at all our branches excluding our Marble Falls branch. 

Observed Holidays

Bank of the West applies the Standard Federal Reserve Bank Holidays for their observed holidays schedule.  Please be advised that our hours may vary on observed holidays.

• New Years Day (January 1)
• Martin Luther King Day (January 16)
• President's Day (February 20)
• Memorial Day (May 29)
• Juneteenth National Independence Day (June 19, observed)
• Independence Day (July 4)
• Labor Day (September 4)
• Columbus Day (October 9)
• Veteran's Day (November 11)
• Thanksgiving Day (November 25)
• Christmas Day (December 25)

Have Mortgage questions?

Call (817) 310-1980 for GSB Mortgage, Inc.

A Wholly Owned Subsidiary of Bank of the West

Related Links

• Statement of Condition
• Bank Officers
• SBA Preferred Loans
• Bank of the West Newsletter