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Privacy Policy

Notice of ATM/Night Deposit

Facility User Precautions

Read more on Notice of ATM/Night Deposit

Privacy Notice

Important Information About Your Privacy

Facts

What does Bank of the West do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number
  • Transaction history
  • Account Balances
  • Account transactions
  • Payment history
  • Checking account information

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Bank of the West chooses to share, and whether you can limit this sharing.

Reasons we can share your personal information

Does Bank of the West Share?

Can you limit this sharing?

For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes - to offer our products and services to you

No

We don't share

For joint marketing with other financial companies

No

We don't share

For our affiliates' everyday business purposes

No

We don't share

For our affiliates' everyday business purposes - information about your creditworthiness

No

We don't share

For non-affiliates to market to you

No

We don't share

Questions?

Call Customer Service at 972-986-2302, 817-251-2813 or 877-310-3511 or go to www.bnkwest.com

What We Do

How does Bank of the West protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Bank of the West collect my personal information?

We collect your personal information, for example, when you

  • Open an account
  • Provide account information
  • Apply for a loan
  • Give us your contact information
  • Make deposits or withdrawals from your account

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

See below for more on your rights under state law.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

Bank of the West does not share with our affiliates.

Non-affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

Bank of the West does not share with non-affiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Bank of the West doesn't jointly market.

Other Important Information

Texas Notice

This institution is chartered, licensed, or registered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against this institution should contact the  Texas Department of Banking. The Texas Department of Banking may be contacted through any of the means indicated below:

Children's Online Privacy Statement.

Bank of the West advocates the protection of children's identities and privacy online. In that regard, this website is not directed to children. Furthermore, Bank of the West does not knowingly market its products and services to children, nor does it knowingly solicit data from children.

Personalization Settings

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Welcome

Bank of the West would like to personalize your banking experience. Please enter your first name below.

This level of personalization will not lead to the sale of your name or leak your identity. The information you provide will only be stored on your computer and will not be transferred to any other source.

Please do not remind again

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